We want to make sure you can get assistance as quickly as possible when you need technical help.
Contact us for assistance with laptop purchasing, laptop repairs/loaners, network connectivity issues, email, printing, and software support.
Tech Den Support Hours
Remote: 9:00 am – 9:00 pm
Onsite (*appts only): 9:00 am – 6:30 pm
Remote: 9:00 am – 5:00 pm
Onsite (*appts only): 9:00 am – 2:30 pm
*Due to COVID-19, appointments are required for in-person support, machine drop-offs and pick-ups.
For off hours support, leave a voicemail and you will be contacted the next day of operations, or send an email to generate a support ticket. For urgent issues, please call 314.933.3333
You may also request help using the ServiceNow portal options below.
Report an Issue
Report your issue. We will get you back up and running.
Please also use this to report campus wireless coverage issues.
Request a Service
Browse and request items through the service catalog.
Are we bearing up to the task?
Let us know how we are doing.