We want to make sure you can get assistance as quickly as possible when you need technical help.

Contact us for assistance with laptop purchasing, laptop repairs, loaner laptops, network connectivity issues, email, printing, and software support.


Phone: 314.935.7100
(Option 2)

Email: techden@wustl.edu

6214 Forsyth House, please park in the rear of the building and walk around to the front door

Support Hours

9am – 5pm


Available for student walk-ins without an appointment, including for machine drop-offs and pick-ups.

For off-hours support, leave a voicemail and you will be contacted the next day of operations, or send an email to techden@wustl.edu to generate a support ticket. For urgent issues, please call 314.933.3333

You may also request help using the ServiceNow portal options below.

Report an Issue

Report your issue. We will get you back up and running.

Also use this to report campus wireless coverage issues.

Request a Service

Browse and request items through the service catalog.

WashU IT support hours and initial response times

Are we bearing up to the task?

Let us know how we are doing.

Tech Den Feedback Form

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