We want to make sure you can get assistance as quickly as possible when you need technical help.
Contact us for assistance with laptop purchasing, laptop repairs, loaner laptops, network connectivity issues, email, printing, and software support.
Contact
Phone: 314.935.7100
(Option 2)
Email: techden@wustl.edu
Temporary Location:
Gregg House, located near the Clocktower by South 40 and just a few steps away from the Underpass and main campus.
Support Hours
Monday-Friday
10:00 am – 6:00 pm
Saturday-Sunday
Closed
Available for student walk-ins without an appointment, including for machine drop-offs and pick-ups.
For off-hours support, leave a voicemail and you will be contacted the next day of operations, or send an email to techden@wustl.edu to generate a support ticket. For urgent issues, please call 314.933.3333
You may also request help using the ServiceNow portal options below.
Report an Issue
Report your issue. We will get you back up and running.
Also use this to report campus wireless coverage issues.
Request a Service
Browse and request items through the service catalog.
WashU IT support hours and initial response times
Are we bearing up to the task?
Let us know how we are doing.