Author: Annabelle Yu

At WashU IT, we’re dedicated to meeting students where they are—and for new students, that means being present from day one. That’s why Tech Den proactively reached out to all Washington University in St. Louis schools to participate in their student orientation events.

Tech Den’s Service Desk Team is the backbone of student tech support at WashU, ensuring the graduate/professional and non-residential students get the help they need. Meet the dedicated professional team consisting of full-time and student employees: Samantha, Steve, Rachel, Benny, and Delali. 

The Office of Information Security has observed a trend in which criminals advertise a job while impersonating someone from a university in Mexico. Impersonation is one of the most effective social engineering tactics scammers use, and it can be particularly enticing if offered employment.   

Use of Adobe’s AI Assistant with HIPAA Protected Health Information (PHI) is not permitted at WashU. While Adobe’s information security and intellectual property protections are compatible with other uses, federal law requires a Business Associates Agreement (BAA) before HIPAA PHI may be shared with a third party.

The Office of Information Security has observed a trend in which criminals advertise a job while impersonating someone from a university in Mexico. Impersonation is one of the most effective social engineering tactics scammers use, and it can be particularly enticing if offered employment.  

Microsoft has released some Windows 11 PCs with a new feature called ‘Recall,’ which has privacy and security issues. ‘Recall,’ if enabled, takes screenshots of all activity in Windows 11 and then places that information in local storage for future access.

Congratulations Class of 2024! Here are some WashU provided technology changes you should know after graduation. Office 365: email and apps Your @wustl.edu email account will remain active indefinitely after you graduate.This means you will keep your WUSTL email account and its contents. To access your email, continue logging in with your WUSTL Key as […]

Zach O’Connor, our 3D specialist, recently delighted Phillip Payne, Director of the Institute for Informatics, with a remarkable gift: 3D-printed statues and a personalized Optimus Prime dubbed “Optimus Payne.” Leveraging his mastery in various 3D technologies including scanning, design, and printing, Zach meticulously crafted this distinctive present. Their acquaintance through the Digital Transformation coffee hours […]

According to Washington University School of Medicine Protective Services, the WUSM Physical Therapy department received a call from someone impersonating the DEA to steal personally identifiable information. 

In 2016, the IT Director Dr. Sherry Holmes launched DevSTAC program, an interdisciplinary group of student employees who can be hired to develop and integrate emerging technology to satisfy the client’s needs, in hopes of bridging the gap between the academics in real-life work experience in technology for students. The DevSTAC members found the program […]

The Office of Information Security has observed a trend in which criminals advertise a job while impersonating a Professor of Computer Science and Engineering. Impersonation is one of the most effective social engineering tactics used by scammers, and it can be particularly enticing if offered employment. 

AT&T users are currently experiencing intermittent cellular service, impacting cellular devices such as mobile phones and table. Some Verizon and T-mobile users have reported having issues with calling as well. We advise students that are affected by the outage  to enable and use Wi-Fi calling when possible until the issue is resolved. If you need […]

The Office of Information Security has identified a trend in which criminals send members of our community false COVID-19 contact tracing emails with a malicious link. They hope a victim will click the link and give their WashU credentials. In this scam, hackers use a compromised email address from Brown University to send phishing emails. […]

With the holiday season coming up, be sure to be extra aware of charity scam.

With the holiday season coming up, the CIO has a brief safety tips for traveling to share with our WashU community.

Mark your calendars, WUIT announced that there will be changes coming to DUO 2FA on November 20th in attempts to battle nefarious IT attacks. This change will impact all systems and services which currently require DUO Two-Factor Authentication (2FA). How is DUO 2FA changing on November 20? Please visit DUO 2FA Changes for details. Why is DUO 2FA […]

A WashU IT Message to Our University Community: In a planned and intentional effort to enhance the security posture of our institution and further protect us from nefarious actors, the WashU IT Service Desk has implemented an improved Caller Verification Process for incidents that require validation of the caller’s identity, such as password reset requests. […]