At WashU IT, we’re dedicated to meeting students where they are—and for new students, that means being present from day one. That’s why Tech Den proactively reached out to all Washington University in St. Louis schools to participate in their student orientation events.
Category: News
Meet the Tech Den’s Service Desk Team: Steve, Samantha, Rachel, Benny, and Delali (Links to an external site)
Tech Den’s Service Desk Team is the backbone of student tech support at WashU, ensuring the graduate/professional and non-residential students get the help they need. Meet the dedicated professional team consisting of full-time and student employees: Samantha, Steve, Rachel, Benny, and Delali.
Be Beary Aware: Remote/Part-Time Intern for a Virtual Assistant (Links to an external site)
The Office of Information Security has observed a trend in which criminals advertise a job while impersonating someone from a university in Mexico. Impersonation is one of the most effective social engineering tactics scammers use, and it can be particularly enticing if offered employment.
Be Beary Aware: PHI is not allowed in Adobe AI Assistant (Links to an external site)
Use of Adobe’s AI Assistant with HIPAA Protected Health Information (PHI) is not permitted at WashU. While Adobe’s information security and intellectual property protections are compatible with other uses, federal law requires a Business Associates Agreement (BAA) before HIPAA PHI may be shared with a third party.
Be Beary Aware: Washington University – internship and management Programs: PAID (Links to an external site)
The Office of Information Security has observed a trend in which criminals advertise a job while impersonating someone from a university in Mexico. Impersonation is one of the most effective social engineering tactics scammers use, and it can be particularly enticing if offered employment.
Be Beary Aware: Direct deposit bank account changed (Links to an external site)
The Office of Information Security observed a trend where criminals email members of our community false direct deposit change notifications with a malicious link. They hope the victim will click the link and give their WashU credentials or direct deposit information. Payroll Services does not change direct deposit information. Only employees can change it themselves […]
Be Beary Aware: Microsoft ‘Recall’ Feature (Links to an external site)
Microsoft has released some Windows 11 PCs with a new feature called ‘Recall,’ which has privacy and security issues. ‘Recall,’ if enabled, takes screenshots of all activity in Windows 11 and then places that information in local storage for future access.
Tech Updates to Know for #WashU24
Congratulations Class of 2024! Here are some WashU provided technology changes you should know after graduation. Office 365: email and apps Your @wustl.edu email account will remain active indefinitely after you graduate.This means you will keep your WUSTL email account and its contents. To access your email, continue logging in with your WUSTL Key as […]
Be Beary Aware: Verified Duo Push Scam (Links to an external site)
Members of the WashU community are receiving fraudulent phone calls from criminals asking them to enter a three-digit code into the Duo app.
Be Beary Aware: Outstanding Toll Amount Scam (Links to an external site)
Road trip season is approaching, and the FBI has observed criminals impersonating road toll collection services via text message. While there is only one toll bridge in Missouri – the Lake of the Ozarks Community Bridge (for now) – many neighboring states operate toll roads.
Tech Den’s Ongoing Collaboration with the Digital Transformation Team
Zach O’Connor, our 3D specialist, recently delighted Phillip Payne, Director of the Institute for Informatics, with a remarkable gift: 3D-printed statues and a personalized Optimus Prime dubbed “Optimus Payne.” Leveraging his mastery in various 3D technologies including scanning, design, and printing, Zach meticulously crafted this distinctive present. Their acquaintance through the Digital Transformation coffee hours […]
Be Beary Aware: DEA Impersonation Phone Call (Links to an external site)
According to Washington University School of Medicine Protective Services, the WUSM Physical Therapy department received a call from someone impersonating the DEA to steal personally identifiable information.
Bridging Academia and Industry: DevSTAC’s Interdisciplinary Excellence Shines in their Latest Project, WashU GPT Test Report
In 2016, the IT Director Dr. Sherry Holmes launched DevSTAC program, an interdisciplinary group of student employees who can be hired to develop and integrate emerging technology to satisfy the client’s needs, in hopes of bridging the gap between the academics in real-life work experience in technology for students. The DevSTAC members found the program […]
Be Beary Aware: RESEARCH ASSISTANT VACANCY FOR UNDERGRADUATE (Links to an external site)
The Office of Information Security has observed a trend in which criminals advertise a job while impersonating a Professor of Computer Science and Engineering. Impersonation is one of the most effective social engineering tactics used by scammers, and it can be particularly enticing if offered employment.
ATTENTION: Nationwide carrier outage impacting phone services
AT&T users are currently experiencing intermittent cellular service, impacting cellular devices such as mobile phones and table. Some Verizon and T-mobile users have reported having issues with calling as well. We advise students that are affected by the outage to enable and use Wi-Fi calling when possible until the issue is resolved. If you need […]
Be Beary Aware of the false COVID-19 contact tracing emails (Links to an external site)
The Office of Information Security has identified a trend in which criminals send members of our community false COVID-19 contact tracing emails with a malicious link. They hope a victim will click the link and give their WashU credentials. In this scam, hackers use a compromised email address from Brown University to send phishing emails. […]
Be Beary Aware of Charity Scam (Links to an external site)
With the holiday season coming up, be sure to be extra aware of charity scam.
Message from the CIO: Travel Season Safety Tips to Know (Links to an external site)
With the holiday season coming up, the CIO has a brief safety tips for traveling to share with our WashU community.
ATTENTION: Changes to DUO 2FA Coming on November 20th
Mark your calendars, WUIT announced that there will be changes coming to DUO 2FA on November 20th in attempts to battle nefarious IT attacks. This change will impact all systems and services which currently require DUO Two-Factor Authentication (2FA). How is DUO 2FA changing on November 20? Please visit DUO 2FA Changes for details. Why is DUO 2FA […]
Attention: WUIT announces a newly revamped caller verification process
A WashU IT Message to Our University Community: In a planned and intentional effort to enhance the security posture of our institution and further protect us from nefarious actors, the WashU IT Service Desk has implemented an improved Caller Verification Process for incidents that require validation of the caller’s identity, such as password reset requests. […]